Build customer loyalty: make them want to come back
Reward loyal customers and build strong relationships with Nelivo's mobile loyalty program. Acquiring a new customer is just the beginning – true success lies in building long-lasting relationships.
Mobile loyalty program: Customer Card always at hand
Retaining loyal customers is crucial for the stable growth of a company. Nelivo enables you to implement a modern, mobile loyalty program.
Your customers get access to a digital "Nelivo Card" directly in the app, where they can collect points for purchases and exchange them for rewards you prepare. Forget about costly printing of paper cards, which customers often lose or forget. Thanks to Nelivo, the loyalty program is always at hand, on the customer's smartphone, which significantly increases its usability and engagement. Companies using loyalty programs observe that loyal customers spend more – even up to 67% more than occasional customers.
The mobile nature of Nelivo's loyalty program simplifies points and rewards management for both you and your customers, making it more accessible and effective than traditional solutions.
Personalize communication and brand image in the App
Nelivo understands how important your brand's unique identity is.
That's why the platform allows for the personalization of your profile in the app – you can add your company logo, choose a color theme, and even use emojis characteristic of your brand. This way, even while operating within a shared platform, you maintain your individual character and strengthen your brand's recognizability. Customers see your logo and feel that the offer comes directly from you, which builds trust and a stronger bond. This personalization option, though it may seem like a small element, plays a significant role in creating positive customer experiences and makes interactions in the app more personalized and less anonymous.
This supports one of Nelivo's key values: "Partner in the spotlight".