Contact and support

We are at your disposal from Monday to Saturday from 9am to 8pm Polish time.

Assistance and technical support:

Help and questions regarding the application, affiliate panel, bug reports, inaccuracies in the accrual of points or NeliCoins.

Partner issues:

Contact with sales and customer success, billing, contract amendments, quotation requests.

Data processing:

Enquiries regarding the protection and processing of personal data. Requests for access to or deletion of data.

Other issues:

General contact, for enquiries that cannot be categorised otherwise.

Company address:

You can send us a letter or visit us in person.

  • Nelivo Sp. z o.o.
  • NIP/VAT: PL7343653768, KRS: 0001163836
  • Dojazdowa 3
  • 33-300 Nowy Sącz
  • Poland